Notation Based on the Act on Specified Commercial Transactions

Operator

AND People Co., Ltd.

Representative

CEO: Wataru Sato

Facility Name

ALTERNEST

Address

3-11-42-2F Yuigahama, Kamakura, Kanagawa, Japan

Phone Number

080-2117-3217 (Operation Desk: Good Neighbors, Business Hours: 9:30–18:30, Closed on Wednesdays)

Email Address

info@good-neighbors.link

Accommodation Fee

Stay: ¥176,000 (tax included)
The same fee applies for up to 6 guests. Please refer to the details of the accommodation plan for more information.

Additional Fees

Consumption tax: 10%

Payment Method

Prepayment by credit card
Payment must be made online by credit card at the time of reservation.

Reservation Timing

Your reservation is confirmed when the reservation completion notice is displayed on your screen. For prepayment by credit card, the reservation is confirmed when the payment is completed. After confirmation, you can use the services at the facility.

Cancellation Fees

Cancellations can be made by phone or through the online reservation site.
・7 to 4 days before the stay: 50% of accommodation fee
・3 days before to the day of stay: 100% of accommodation fee
・No-show: 100% of accommodation fee

Check-in/Check-out Time

Check-in: from 15:00 (in-person check-in available until 18:30). Check-out: 11:00.

Maximum Number of Guests

・Main Bedroom (up to 2 guests): King bed, side table/chair, floor lamp
・Bedroom (up to 3 guests): 3 mattresses, side table
・Alcove (up to 1 guest): Daybed

Refund Policy

Due to the nature of the service, refunds cannot be provided after the stay. Please confirm the details carefully before booking.

Disclaimer

Handling of stay cancellations due to disasters or accidents. Facility usage rules and precautions. Handling of issues with provided accommodation services (refunds or alternative arrangements).

Costs Covered by Operator

Items included in the service fee (amenities, etc.)